People who use hasenkamp to forward artworks, move house or store technical goods expect more from us than standard services.

Our clients have come to expect the distinctive hasenkamp standard:

services of the highest quality and staff who are superbly trained and dedicated to carrying out the wishes of our clients.

It goes without saying that hasenkamp is DIN ESN ISO 9001:2000 certified. Not only that, FAIM, a network of the world’s best freight forwarders, has awarded us with the highest accolade of “FAIMIso”.

Nobody is perfect and hasenkamp is no exception. When something doesn’t go according to plan, we find out exactly why and put it right – so the mistake doesn’t happen a second time. Our complaints management policy includes customer satisfaction surveys that help us determine how to make our services even better.

In the case of international orders, we cooperate with local freight forwarders who are all certified in their own particular markets and the premier company for moving artworks in each particular country.